News & Awards

Church Home /LifeSpring Recognized for Customer Satisfaction for 10th Straight Year

Church Home/LifeSpring Recognized for 10th Straight Year for Outstanding Resident/Family Satisfaction

September 19, 2016—Perry, GA— For ten straight years Church Home/LifeSpring has been awarded the Excellence in Action Award from My Inner View/National Research Corporation.  The Excellence in Action Award recognizes the top 10% of skilled nursing, assisted living and independent living providers based oexcellence-in-actionn overall customer satisfaction levels.  Church Home/LifeSpring was the only facility in the Perry/Warner Robins market to receive the award in 2014 and 2015.

The MyInner View database is the largest long term care satisfaction metrics database in the US.  In order to be eligible for the Excellence in Action Award a facility must:

  • Regularly survey residents, families of residents and staff using the My Inner View instrument
  • Receive a minimum response rate of 30%
  • Score in the top 10% of qualifying facilities on the question “What is your recommendation of this facility to others?” in terms of percentage of respondents rating the facility as “excellent”

Kathy Gibbs, Administrator of Church Home/LifeSpring stated, “Our dedicated staff strives each and every day to treat our residents with the care and respect we would want for ourselves and our loved ones.”  She added, “For as long as we are open, this facility will never waver in its commitment to its residents care and dignity.”

About Church Home/LifeSpring

Church Home/LifeSpring offers nursing and rehabilitation services for seniors throughout middle Georgia. Tracing its history to 1939 when the members of Christ Sanctified Holy Church opened the original Church Home for the Aged, the facility has undergone numerous expansions and renovations. In 2014, the LifeSpring rehabilitation center opened to provide state-of-the-art services for those needing short-term support following surgery or a medical event.  Later this fall a 10 bed expansion to LifeSpring will open, allowing the facility to expand its care to more area seniors. Based on recent State surveys, ChurchHome/LifeSpring is the only facility in Houston County to achieve the highest level rating of “5 Stars” for “Quality Measures” and “Overall Rating.”

Media Contact:

Glenn B. Smith, Chief Operating Officer

Church Home Rehabilitation & Healthcare LLC

GSmith@ChurchHomeRehab.com

(478) 987-1239 office